OUR CAPABILITIES
Consulting and Technical Services
We advise our property owners on development of hospitality assets from the construction stage through the investment stage and on to management of the assets. Our dedicated team works with the design and build project team to achieve the functionality and aesthetics required to execute a property under one of our brands. With our experience in hospitality management and development, we support property owners and business partners with extensive in-house resources and our network of partners from concept to execution.
Already Managing an Existing Business or Setting up a New Business? That is fine. Our expert team also advises on:
-
turn around change management for hospitality businesses
-
pre-opening advisory services
-
soft-openings and brand launch
-
wind down services
-
general hospitality consulting services
Procurement Support & Services
Sourcing for supplies or inventory for your hospitality business, Amber Hospitality has a procurement network which clients can leverage to save on costs without sacrificing quality and delivery timelines.
Sales & Marketing Support
Our network of sales and marketing professionals uses strategic tools to reach key global source markets. With our in-depth understanding of pricing, distribution and revenue optimization in hospitality business, we create targeted strategies for clients to increase market exposure and return on their investment through topline growth.
Customer Service Training
In hospitality, every visit matters every greeting, every request, every goodbye. We train your staff on handling peak periods, back-of-house and front-of-house operations like pros, resolving complaints with care, empathy and a solution mindset. At Amber, we believe in pre-empting and limiting service failures while being “guest-focused.”